Accessibility Statement

Our Commitment

Cleaning Apex & Facility Services Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Conformance with these guidelines helps make the web more user-friendly for everyone.

Measures We've Taken

We have taken the following measures to ensure accessibility:

• Semantic HTML: We use proper HTML elements to ensure content is structured correctly for screen readers
• Keyboard navigation: All interactive elements can be accessed and operated using a keyboard
• Alt text: Images include descriptive alternative text for users who cannot see them
• Colour contrast: We maintain sufficient colour contrast between text and backgrounds
• Resizable text: Text can be resized up to 200% without loss of content or functionality
• Clear navigation: Consistent and predictable navigation throughout the site
• Form labels: All form inputs have associated labels for screen reader users
• Focus indicators: Visible focus states for interactive elements
• Skip links: Allow keyboard users to skip repeated content

Known Issues

We are aware of the following accessibility issues and are working to resolve them:

• Some older PDF documents may not be fully accessible. We are working to update these.
• The embedded Google Map may have limited keyboard accessibility. Alternative contact methods are provided.

Compatibility with Assistive Technologies

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Browser Support

For the best experience, we recommend using the latest versions of Chrome, Firefox, Safari, or Edge. The website is designed to work with browser accessibility features and extensions.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS) at www.equalityadvisoryservice.com.

Assessment Approach

Cleaning Apex assesses the accessibility of this website through self-evaluation and automated testing tools. We regularly review and test our website to identify and fix accessibility issues.